SOP Library
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Daily pipeline, SOP guidance, CRM tracking aur team handoff ek hi system me.
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Daily basis par team ko turant pata chale kaunse leads par kaam hua, kaunse stage par pipeline atki hai aur kitne calls log hue.
SOP aur workflow ko connect kiya gaya hai. Ab client ki current stage ke hisaab se recommended script codes bhi milte hain, jisse team ko sochna nahi padega ki next kaunsa format use karna hai.
Yahan telecaller apne steps tick karega. Meeting morning, location, timing aur sales handoff complete hone tak client yahin rahega.
Sirf wahi clients yahan dikhenge jinko telecaller ne proper handoff kar diya ho. Cards ko stage columns me drag karke pipeline manage kar sakte ho.
Aaj kis client ko kaunsa payment message bhejna hai, kis date par due hai, aur next kya aayega, woh sab yahin simple table me dikhega.
Payment verified aur MOU signed-qualified clients yahan aayenge, aur completed/onboarded clients ka record bhi yahin visible rahega.
Renewal request, renewal follow-up ya simple thank-you closure yahin manage hoga.
Ghosted, closed, paused ya completed clients ko yahan rakha jayega. Yahan se archive CSV export aur permanent delete kar sakte ho.